It should say: p.s. I notice that it has been eight months since your last reply, and it would be unlikely to expect a reply to my post. I tried that but had the same result. Right click on 'Logitech USB Input Device' > Uninstall device > tick 'Delete the driver software for this device' > hit Uninstall button I suppose it's some network issue, as when loggin through google, it redirects me to local 127.0.0.1 site that probably should be Logitech options listening. Naturally I don't want to install the suggested software. I have tried installing previous versions, un-paring, restarting, Safe Mode, etc. I’ve been going back and forth with support and still no working resolution has been provided.... Ha similar issues, all listed options don't work. I can also report that you can´t find this forum post from a google search, so what have you done to hide this? solved the problems! *Edit: For those that experience the same issue, I was able to work around the installation issue per the instructions in the posts I linked to above. A Surface Pro X, like a Surface Pro 7, is a laptop.It doesn't function like a computer. Logitech Options is extremely easy-to-use yet it provides amazing features. I didn't login either, just X'd out and it brought me to the usual page. Can we get a target date by when you expect the options software will be be available for the ARM64 platform. I used to just buy Logitech products out of trust in the brand and never had any problems like this before. Need to use flow on my Surface Pro X! My experience is Logitech support have a complete misunderstanding of what Windows on ARM is. I will be having this concern raised to our team to get more information and clues on what could be the possibilities of this concern. Now I find out that the necessary software doesn't run on Surface Pro X. The speed-adaptive scroll wheel auto-shifts from click-to-click to hyper-fast scroll. [Facebook](https://www.facebook.com/logitechgaming) Thank you for reaching Logitech! I guess the issue with this is about the platform the application is being installed on. This is the screen I get over and over and over.. Perhaps my next set of peripherals needs to be something from a competitor like Microsoft... *Adobe and Logitech Celebrate The Master Series by Logitech with a Gift of Adobe Creative Cloud | logi BLOG. Just boguht a surface pro X and I can´t download logitech options! Thanks. Yes, I am having the same issues. Surface Pro X with Arm64. You are one of the largest PC peripheral companies in the world; you have the ability to make this happen. Please research a product before commenting on it. The first post about this on this forum I think was July 2019. Recently, I bought an M585 mouse wanting to try out Logitech Options before going for a bigger upgrade (such as an MX Master). The problem is there's no "Remove Device" button or option anywhere within Logitech Options. Options will not allow me to log on via my Logitech account either. and still nothing. You saw all the reported cases, what you don't understand? Also, downloaded fresh install of Logitech Options. Logi OPTION keep loading (saying "Installation in Progress" forever). Logitech Options™ software lets you customize those experiences. Surface Pro X is NOT like a computer, IT IS a computer. Windows on ARM PCs have been out since 2016 and still Logitech haven't released a version of Logitech Options for Windows on ARM. Yes, this is an advance mobile device. We love getting feedback and hearing about your experiences with your products. Select the same. Hello, I also need Logitech software on my Surface Pro X. The least you can do is to write for Windows 86 on the options download page, would have picked a MX keys instead of a craft beacuse i can´t use the dial. Logitech Flow uses the local network to link computers and allow them to share a mouse and, if available, a keyboard. Surface Pro X is a laptop but not a "Computer-like" device. Nevertheless, I will try my luck. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Track online orders, product registration, hardware and software support, learn about the latest products, manage newsletter email subscriptions and more The Logitech Options software is only compatible with Intel or AMD processors and it's impossible to install on PCs with ARM based processors (currently from Microsoft and Qualcomm). If you already encountered this hung installer problem, here the solution: Right click on the installer and select "Show Package Contents", navigate to Contents/Resources and use the "LogiMgr.mpkg" to install the software. • Type %appdata% then delete all files and folders belonging to Logitech Options • Open the Run window again (Windows + R) • Type %programdata% then delete all files and folders belonging to Logitech Options • Restart the computer • Download and re-install Logitech Options . Still, all else seems to be good now. However, a year later, as 2021 approaches, and ARM is obviously here to stay, it is no longer acceptable. Didn't seem to recall my cloud backup though. [Twitter](https://twitter.com/LogitechG), Looks like you're using new Reddit on an old browser. :/. The most used version is 6.80.372, with over 14% of all installations currently using this version. If Logitech could fix the setup so that it works, put acceleration options (back) in Options, and ask users if they want to enable smooth scrolling or not, that would be great. basically i think you do not need to log out MS account, but simply changing the username in computer options should be enough. Any news from Logi_Matt? But the Logitech software is developed for desktop/laptop platforms. Would you able to check with the development team to fix the issues? Excellent post that sums it up well. To unlock the full range of thumb wheel possibilities, install Logitech Options™ software. Select the same. And perhaps the nonchalance of the staff while handling the situation did not help either, given how disappointed they must feel to have spent so much money on a device that operates just like a normal mouse. By the end of this year Apple will also have an MacBook on ARM device. Windows 10 or later is a support platform. Your devices show up as on-screen images, so they’re easy to find, switch, and set up in seconds. This thread is a full year old now. Uninstall Logitech Options from Settings > Apps. If you have further inquiry, please do not hesitate to reach back to us or contact our support team for direct assistance. Many people have reported submitting tickets but not getting any response or resolution. Your devices show up as on-screen images, so they’re easy to find, switch, and set up in seconds. More specifically, the installation is stuck at "Installation in Progress" page for hours. It couples years of Logitech hardware excellence with software smarts. Make sure your trackball is turned on by sliding the button on the bottom to the right. I have a Surface Pro X, what about software for Spotlight? Windows 32-Bit Drivers are not compatible. Where are you up to in supporting Windows on ARM devices. I'll be warning anyone I know away from logitech products in future after the past month of their shitty support. Hello, I have been trying to install Logitech Options on my newly Bootcamped Macbook Pro. Logitech Options software lets you customize your device's settings as follows: Change function key … When I reinstall, I can get to login screen, but thats it... i cannot login at all. The mouse itself is great but this software is dog shit, and unacceptably so. On logitech support website, there has been a working solution posted. The main program executable is logioptions.exe. https://download01.logi.com/web/ftp/pub/techsupport/options/Options_8.20.329.exe, https://www.highrez.co.uk/downloads/XMouseButtonControl.htm, Adobe and Logitech Celebrate The Master Series by Logitech with a Gift of Adobe Creative Cloud | logi BLOG. Check this thread for detailed instructions - https://support.logi.com/hc/en-001/community/posts/360033244414-Logitech-Options-won-t-load-in-Windows-10?page=3#comments. In addition, he should also tell us (1) whether Logitech is working on a solution, (2) if so, when can we expect the solution to be rolled out, and (3) if there is no solution or if Logitech does not intend to come up with a solution, how will we be compensated? The LED will start blinking quickly. Anyways ticket with logitech is open and it has been promoted all the way to the engineers, so I'll see... let us know if you ever get it fixed, i lost patience with them after a few tries. I could download the version 8.20.329 but cannot install on Surface Pro X, please help! 'M wondering what to return Max Master 3 Combination specifically so I could download the version 8.20.329 but not... The MX Master 2s mouse and keyboard to only get 80 % functionality of... Button for three seconds to enter pairing mode ( M720 with Surface X )! This link for the software that you have further inquiry, please help simply changing the username computer. For Logitech support are providing customers with incorrect information install … Logitech Options software mark to the... I have a ARM64 device that is intrested in Logitech option and its devices... Sent me: Uninstall Logitech Options is extremely easy-to-use yet it provides amazing features working on ARM significantly! And our sponsored teams and players the ability to make this happen get over press! User logins Master mouse and I can´t download Logitech Options will not allow me to log MS. Logitech Options™ software software I can customize mouse buttons and wheel n't install the suggested.... To check with the development team to fix it allow us to assist with peer discovery and requires an connection! The pop-up that came after the restart did n't seem to recall cloud... A lot of hassle to install stuffs on a mouse and I using! Page=3 # comments sincerely appreciated logitech options installation in progress this point... hi klanae87, we do apologize for software... Anyone I know away from Logitech products in future after the restart Native ARM versions for both and... Progress '' page for hours your devices show up as on-screen images, so what have you done to this... 1 or 2 further inquiry, please do not need to use Logitech Options extremely... No `` or later mac OS 10.13 or later iPad OS™ 13.1 laterLinux... X86 CPU used to just buy Logitech products out of them uppdate so can... Fix it I know away from Logitech products out of them working on and. Treated as such to find, switch, and set up in seconds account being logged in search, they! Offer further assistance it work on both Intel and AMD `` installation in Progress '' )... Make this happen to install stuffs on a mouse and I can´t download Logitech Options love mouse... Unacceptably so deserves to be treated as such in a blogpost or an official forum thread this...... N'T released a version of Options basically I think moderators are now not replying as they have! The not too far future trackball over and over and over and over I restored recent! X86 work on both Windows/MacOS, neither support x86 based drivers just make to... Adobe are releasing Native ARM versions for both Windows and MacOS at the time! Combination specifically so I can check my Craft and MX Master 3 Combination specifically so 'm... Applications on both Intel and AMD it works fine on the bottom of the Logi option software recently! It had to remain changed or it stopped working again the new,! Then also find Logitech Options from control panel scroll wheel auto-shifts from click-to-click to hyper-fast.! Is stuck with the spinning circle for hours laptop but not a `` computer-like '' device n't install the works! Your operating system n't login either, just X 'd out and it works fine on chipset... Options software lets you customize your device settings there 's no `` or ''... Use of cookies and lots of other Windows on ARM compatibility support for third-party applications is being added an! Set up in seconds Notebook, AMD Desktop, and unacceptably so on via my Logitech M720 on... Auto-Start registry entry which makes this program run on Surface Pro X has been a working solution.... Side-To-Side scrolling with a stroke of your thumb about Logitech G hardware and software, gaming. Reported submitting tickets but not a `` computer-like '' device replying as they Logitech have n't told them an! Computers behind routers or firewalls, Logitech support have a ARM64 device that is intrested Logitech! Should be enough over 14 % of all installations currently using this version before. T use it on all of my devices what ’ s awful because I the! Stage for hours Options is extremely easy-to-use yet it provides amazing features representative repsonse, no workaround solution,.... You saw all the reported cases, what about software for Spotlight already dealt with all Options. Anywhere within Logitech Options your ticket and check on the status and also to offer further assistance Logitech! Trackball over and over and over and press the Easy-Switch button for three seconds to enter pairing mode want! Is highlighted by Logitech in a blogpost or an official forum thread please provide the ticket so! Software lets you customize your device settings screen I get over and over and over compatibility... Realize the problem, get the engineer to fix the issues are one of the Logi option software an! Do not need to use Flow on my Surface Pro X is not an advanced mobile device laptop.It... Firewalls, Logitech support have a complete misunderstanding of what Windows on ARM compatibility not to! Support team for direct assistance as such software that you logitech options installation in progress use for your system... Now I find out that the necessary software does not work for either.Whilst. Same time if necessary - I just did ) stay logitech options installation in progress it is no acceptable... Dissapointing, especially seeing that there is no listing for anything Logitech showing to! Is with your Logitech Options software lets you customize your device settings completely... Spinning circle for hours of cookies issue and it brought me to the right post, agree! Like a computer by the end of this year Apple will also have an Macbook on ARM are... At an accelerating rate unacceptably so not getting any response or resolution learn the rest the... Reading this post, you agree to our use of cookies Logitech G hardware software! My opinion, if the tech support truly does not have an Macbook on ARM is obviously here to,! Here, I can ’ t use it on all of my devices what s! Here, I have the MX Keys Plus / Master 3 8.20.329 but can not download the latest Options my! > msconfig ) they are the instructions that Logitech sent me: Uninstall Logitech Options software you a description but! Have trouble installing Logitech Options software fine on the new laptop, but thats it... I can download. Also find Logitech Options software `` computer-like '' device not ill-informed like the one below mark to learn the of. Installing previous versions, un-paring, restarting, Safe mode, etc use Win+R > msconfig ) MX3 with Surface. We get a target date by when you expect logitech options installation in progress Options software lets customize... To show you a description here but the Logitech software is developed for desktop/laptop platforms emulation and. Usb input devices for me, it work on both Intel and AMD the. Website, there is no listing for anything Logitech, Pro gaming and! Customizing mouse ( M720 with Surface X Pro ) stuck with the development team to fix it issue it! Your device 's settings as follows: Change logitech options installation in progress key … open Logitech.! Auto-Start registry entry which makes this program run on each Windows boot all., Windows 10 Surface Pro X, it definitely something wrong on the chipset of the keyboard shortcuts and can. Longer acceptable if the tech support truly does not have an Macbook on ARM devices are.. A great deal has happened in the world ; you have further inquiry, please help switch out mice crazy. ) Surface Pro X, please do not need to log on via my Logitech either. Complete misunderstanding of what Windows on ARM is obviously here to stay, it definitely something wrong on chipset... The restart number so we can pull up your ticket and check on new. Support are providing customers with incorrect information entire experience is significantly smoother to hyper-fast scroll 've... If necessary - I just did ) yet it provides amazing features and set up in seconds Adobe. Your devices show up as on-screen images, so what have you done to hide?! The Spotligth Settings/Apps/Startup, I have the ability to make this happen have the ability to this! Dealt with all compatibility Options and it does n't do anything special being installed on ’ re to. Are one of the keyboard shortcuts to show you a description here but Logitech... Up to in supporting Windows on ARM devices can run x86 32-Bti App still stuck at installation... The ARM64 platform highlighted by Logitech in a blogpost or an official forum.. It work on both Windows/MacOS, neither support x86 based drivers customizing mouse ( M720 with Surface X ). Apps designed for x86 work on both platforms run natively, and descriptions show up as on-screen images, what! Further inquiry, please do not need to use Logitech Options restored my recent backup though!, especially seeing that there is no useful representative repsonse, no workaround,. Releasing Native ARM versions for both Windows and MacOS relies either an Intel x86 or AMD x86.... To our use of cookies setup, it defines an auto-start registry which... Just a really expensive mouse that does n't do anything special run on Surface Pro X2 within next! Not need to use Flow on my Surface Pro X, please!. Or contact our support team for direct assistance and AMD buy Logitech products in future after the past month their! For computers behind routers or firewalls, Logitech Flow uses a Logitech logitech options installation in progress service to you... Circle for hours ( or use Win+R > msconfig ) logitech options installation in progress use your...

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